Shipping
Orders received by 1pm Central Time will be processed the same business day. Anything received after 1pm Central Time would go out the following business day.
Under normal circumstances, typical transit times are as follows:
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Standard Shipping (2-6 Days)
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2 Day Guaranteed (2 Days)
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International (7-18 Days)
While we will always do our best to fit in the schedules above, please excuse us if we experience delays with extra-ordinary circumstances.
Returns
Refund policy
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.
Perishable goods are completely exempt from being returned.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Sale and clearance items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Shipping items
Returns can be mailed to:
OGPL LLC
63 3rd Street
Brooklyn
NY 11231
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us by email at info@nakedfeels.com
This document was last updated on July 14, 2021